Information & Privacy Policy

Protecting Personal Information

We take reasonable steps to safeguard information entrusted to us by customers and website visitors. Privacy considerations are incorporated into our operational and technical processes.

Information We Handle

Our records may contain information supplied during purchases, account registration, customer service interactions or website use. This can include identification and contact details, delivery information, order records and technical data.

Purposes of Processing

Personal information may be used to administer customer accounts, fulfil orders, communicate about purchases, protect our website and analyse service performance.

Security Controls

We apply measures such as controlled access, system monitoring and internal security procedures to reduce the possibility of data loss, misuse or unauthorised access.

Sharing Information

We do not provide personal information to third parties without a relevant purpose. Where external providers are required to perform services on our behalf, the information provided is limited to what they need.

Website Technologies

Certain technologies, including cookies, may support website functionality and help us understand how visitors interact with our online services.

Storage Periods

The length of time information is retained depends on the reason it was collected and any applicable record-keeping requirements.

Contacting Us About Privacy

Questions or requests concerning personal information can be directed to the appropriate privacy contact.